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PREFACE: The modem allows you to connect your computer to the internet through your Internet Service Provider (ISP) or on-line services such as AOL, GENIE, COMPUSERVE, and the like. The main choice here is internal or external and I recommend external if you have a lot of lightning. An external modem requires an external serial port, cable, and power supply. But when lightning takes your modem, it is easy to replace. For internal modems, the same thing about PnP and sound cards applies here, dink with it long enough and you can get it to work with some older motherboard BIOS's, others work exactly as advertised. If you get an older non-PnP model, set it to COM port 2, then disable COM2 on the motherboard or other multi-I/O devices. STRONG ADVICE: Beware of software Digital Signal Processor (DSP) based modems. These modems are sometimes called "WIN MODEMS". If it's a cheap modem, you will get cheap performance. The best modems that I have ever had are the 3COM Courier line of modems. Make no mistake, not all modems are created equal. Everyone has different opinions on which is the best and there are often comparison tests performed by several magazines. The only modem I recommend after trying many is the US Robotics® Sportster® or Courier® series. My personal favorite and the modem used by all my friends including my ISP is the internal or external US Robotics® Sportster® 28.8 or 33.6 or 56k with or without voice. These modems have been solid performers and I have yet to run across software that does not recognize US Robotics® Sportster®. Some folks prefer the Courier® line, it is a bit pricier line of modem, but built for rigorous use. I or my friends have had Promethius®, Zyxel®, Supra®, Zoom®, AT&T®, and Hayes® modems. In every case, we had to play the 'Attention (AT) command shuffle' to get them to work with each other and with different software. And in many cases, it simply did not work at all. There are always supposedly better modems coming out and even other manufacturers have been rated higher by some reviewers from time to time. However, I strongly recommend that you buy one of the US Robotics® Sportster® line. In real world applications and tests, they are solid performers. I have bought six US Robotics® modems all together and only one of those suffered infant mortality and had to be returned. US Robotics® did have problems with the early WINMODEM and voice lines of products. US Robotics® has a tech note on this issue. The symptom is being unable to maintain a data connection for more than several minutes. This was do to a chip that was overheating. But be careful, other problems can cause this symptom as well, like noisy phone lines and the modem or computer at the other end and the wires and electronics of the telephone company in between. The best bet is to check your modem serial number with US Robotics®. Click here for the US Robotics® 3COM® homepage. |
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Sportster®, U.S. Robotics® and X2® are registered trademarks of the U.S. Robotics® Corporation. 3COM® is a registered trademark of the 3COM® Corporation. Windows®, Frontpage®, Internet Explorer®, and Frontpad® are registered trademarks of the Microsoft® Corporation. Netscape®, Communicator®, and Composer® are registered trademarks of the Netscape® Communications Corporation. JAVA® is a registered trademark of Sun Microsystems Inc®. All logos are also trademarks of the respective corporations. This page was last modified on 07/08/01 11:18:15 AM . |